Shipping Policy

Orders are shipped Monday - Friday and generally ship 2-4 business days from purchase. All orders placed after 2:00 p.m. CT will go out on the following business day (excluding holidays). Please refer to your shipping confirmation email from elevate.information@gmail.com for tracking and estimated delivery date. 


We currently ship to North America, Europe, Australia, Brazil, and Hong Kong. If you don’t see your country listed and would like to order please contact sara@elevatepeople.com


Delivery times are estimated once your order has shipped. 

Shipping Method

Shipping Rates

Order Delivered

US Standard (less than 1b)*

$5

5 - 8 business days

US Standard (more than 1b)*

$8

5 - 8 business days

USPS Priority Mail

$15

2 business days

International (less than 1b)

$20

2 - 4 weeks

International (more than 1b)

$30

2 - 4 weeks

*Enjoy free shipping on continental U.S. orders over $50 (excluding Hawaii and Alaska). 
**International is standard DHL express shipping rate + 1% handling fee. 


I received free continental U.S. shipping on my order, when is the expected delivery date?

We ship any order over $50 free in the continental U.S. (excluding Hawaii and Alaska). Your order should be received in 5 - 8 business days through USPS First Class Priority (Standard) shipping. If you need your order expedited, please select and pay for USPS Priority Mail to arrive within 2 business days. 


When can I pick-up my order if I selected “In-Store Pick up”?

If you selected “in-store pick up” at check out, you can pick up your package within 2 hours after order was  placed. Please see our store hours for your convenience. 


When can I expect my purchase that was backordered?

If you purchased a product that was backordered, your order will ship when the product becomes available. If you would like additional items on your order to be shipped to you sooner, please place a separate order. If you would like an accurate estimated ship date, please email sara@elevatepeople.com


Do you ship internationally?

We currently ship to North America, Europe, Australia, Brazil, and Hong Kong. International shipping is standard DHL express shipping rate + 1% handling fee. Our prices are displayed in USD, but can be converted into your currency by switching the drop down menu in the upper right hand corner. 

Please keep in mind that your shipment may be subject to customs clearance depending on the country of delivery. The customs agency within the destination country determines fees. The payment of such fees is the sole responsibility of the customer.  If your order needs to be picked up due to customs clearance, you will receive a notice at your door about your package. We are not held responsible for customs clearance fees on a customer’s behalf. It is the customer's responsibility to pay for and pick up their order. For more information about this process in your country, contact your local customs office

 

Shipping Holidays

Elevate and its carriers will not ship or deliver on:

New Year’s Eve
New Year’s Day
Martin Luther King, Jr. Day
Presidents’ Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day
Columbus Day
Veterans’ Day