The Elevate Guarantee

We want you to love your purchase as much as we do. If you’re not completely satisfied, you may request a return or exchange within 30 days of receiving your order.

To begin a return or exchange, simply go to your order confirmation email and click the “View Your Order” button. From there, you’ll be able to request a return or exchange directly through your order page.

Return Details

• 30 days of receiving your order.
• unused and in original condition to qualify for a refund or exchange.
• 4% restocking fee based on the original order total.
• If you’d like to exchange for a completely different product at a new price point, please return the original item for a refund and place a new order for the desired item.

Non-Returnable Items

• Items purchased through Warehouse Sales are final sale.
• Monogrammed or custom-embossed products are non-returnable.
• Items received in used or damaged condition are not eligible for return or refund.
• International orders cannot be returned.
• Products purchased from a must be returned to that store, subject to their policies.

Need Help?

If you need assistance with your return or have questions about eligibility, reach out to us at:

📧 customerservice@elevatepeople.com

Thank you for supporting ethically made, life-changing leather.